FAQ
Frequently Asked Questions
Welcome to the Eligy FAQ! Here, you’ll find answers to the most common questions about our cross-border enhanced eligibility check platform, including personal and business affordability check services.
What is Eligy?
What services do you offer?
How does the affordability check work?
Do you provide cross-border services?
Is the payment for a check refundable?
How do I make a payment for a check?
How long does it take to get the results of my check?
Can I get a demo of your services?
How do I contact customer support?
Is my personal and business data secure?
Can businesses use Eligy for their employees or clients?
How do I get started with Eligy?
What happens if I don’t meet the eligibility requirements?
Can I use Eligy for both personal and business checks?
How can I update my personal or business information?
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Eligy is an enhanced affordability verification company that makes it easier for people to evidence their affordability to lenders without relying on automated computer checks. We provide affordability solutions across the globe, spanning income verifications and risk decsioning.